We exist to deliver amazing experiences for our guests, members, vendors, and community.
We're building an institution. We hope everyone we do business with brings their future grandchildren to a Grant's business and tells them how important it was and still is to them and the community.
We're building a community of businesses in Rochester, Michigan, committed to the city's vision of being a community "where we LIVE."
Hospitality is difficult to define, but it is easy to recognize. In short, we do not have customers. We have guests. We treat them as such.
One definition of hospitality is to deliver excellent service with a warm, caring, and positive attitude.
The word company has many meanings. In terms of a hospitality company, it is worth noting that one of the definitions of company is guests.
At Grant’s Experience Company, we also think of ourselves like a theater company. We are all artists committed to putting on an amazing performance for our audience, the guests. As such, our company does not have employees. It has members.
Each member of Grant's Experience Company has the following obligations.
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816 North Main Street, Rochester, Michigan 48307, United States
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